On November 9th, 2024, ivari and iPipeline went live with the first two APIs from the CLIEDIS API Roadmap. These APIs, for both distributors and advisors, support real-time updates for Current Cash Surrender Value and Paid to Date for life insurance policies. The initial distributors to receive these APIs are Financial Horizons and PPI and they will soon be available for all iPipeline customers who do business with ivari.
The CLIEDIS API roadmap defines industry level APIs that are of maximum benefit for distributors, advisors and their clients. Many of the APIs provide time sensitive information to advisors through their distributor back-office systems so they can better service their clients.
Using APIs, distributors can access data and functionality that simply cannot be served via a data feed. APIs are smaller, simpler, and easier to maintain. They support real-time, on-demand access to information so end users or their systems can access current data when they want it, from where they want it.
The initial APIs were selected because they fill the greatest gaps in information with minimal effort to develop. The Current Cash Surrender Value API enables advisors to provide accurate and up-to-date financial information to their clients upon request, thus improving service quality. With the Paid to Date API advisors can ensure a premium payment has been applied, or know when the last payment was applied in the case of a non-payment situation. Being able to proactively check on payments and follow up with a client accordingly will help prevent policy lapses.
“ivari is tremendously excited to be the first in the industry to be able to service our distribution partners using CLIEDIS’ API standards, and appreciate the partnership with iPipeline, Financial Horizons and PPI in this endeavour. This way of exchanging information in real time proved to be much easier to implement than traditional feeds, and the designs employed are scalable to include additional data going forward.” – – Mike Daicoff, Vice President, IT and CIO at ivari.
“iPipeline is proud to support this incredibly important industry initiative. This is a game changer, enabling us to onboard carriers and new data points more efficiently for our customers and their advisors. Our mission is to deliver innovative solutions that simplify, transform and connect the industry, and this will contribute to this goal. Thank you to ivari, CLIEDIS, Financial Horizons and PPI for your partnership and efforts.” – – Diana McKay, Assistant Vice President at iPipeline, a leading provider of digital solutions for the life insurance and wealth management industries.
“Real-time access to information is crucial to service and support a client’s complete book of business, we are on a long journey to achieve this success. With ivari’s direct access to cash value and policy paid-to date, Financial Horizons can now better serve advisors and clients with ivari business. I look forward to carriers raising their hands to be next in line to adopt and surface API’s working in collaboration with CLIEDIS. It takes all of us working in partnership for the industry to continue to evolve, together.” – – Heidi MacDonald, EVP Distribution and Operations, Director, Technology CAILBA.
“Ensuring the currency and accuracy of information is paramount to servicing our advisors at PPI. For that reason, we are excited to have real-time access to critical data within our back-office system. ivari has made significant progress by delivering the cash value and paid-to-date APIs. We urge all carriers to begin delivering the key APIs identified on the CLIEDIS Roadmap to help us provide more timely and accurate service to our advisors, enabling them to better serve their clients.” – – Julie Martin, Senior Vice President, Business Operations at PPI.
CLIEDIS is looking forward to working with other carriers and vendors to continue implementation of the APIs on the CLIEDIS Roadmap. We are excited by the progress the industry is making to offer much needed real-time data access.
About CLIEDIS
CLIEDIS is the only objective resource dedicated to advancing standardized data exchange for the Canadian life insurance industry. If you want to exchange data, you need CLIEDIS at your side.